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Helping you get back on track

We understand that obtaining the correct legal entitlements is only one of the many issues people have to face on their journey through a life-changing incident such as personal injury. As a caring and community-minded firm, we've long recognised the value of providing free social work services to address these issues and help improve clients’ wellbeing. The Social Work Services team is here to assist clients in times of difficulty while their legal issue is addressed.

We're the only private law firm in Australia with a service like this. So if you have emotional or practical concerns while you're our client, you can access free assistance from our social workers via referral from your legal team. Our team is highly experienced and can assist you with a wide range of issues that may be affecting you.

The impacts of a life-changing incident

Many of our clients commonly experience one or more of the following:

  • Financial difficulties
  • Housing and homelessness
  • Emotional distress
  • Mental health issues
  • Grief and loss
  • Drug and Alcohol issues
  • Guardianship and administration issues
  • Refugee and immigration issues
  • Relationship/family problems
  • Family and domestic violence
  • Social isolation
  • Difficulties managing at home and/or in the community
  • Difficulties accessing treatment or support services.

How we can help

We can provide short term assistance such as:

  • Crisis and short term counselling and support
  • Help to locate and access local or specialised services
  • Referral to community agencies regarding financial, accommodation, support and care issues.
  • Negotiation and advocacy with services on your behalf
  • Provision of community service information and resources
  • Advice and assistance regarding benefits and applications with community agencies, such as Centrelink and housing.

How to access our services

If you would like to speak to a Slater and Gordon social worker, please ask your lawyer to make a referral to our service. A social worker will then call you directly.

Over 2200 clients and counting

Since our service was established in 2009, we've had over 2200 clients referred to us for assistance. Our team of 4 social workers are highly experienced with more than 85 years of experience between them, working in health and welfare settings with a broad range of clients, often with complex issues. So if you need help, you can be confident that we'll do everything we can to assist in your time of need.

  • We’re the only firm to offer these services

    While it has become increasingly common for lawyers and social workers to work together for better client outcomes, we're the only law firm in Australia that has a dedicated social work team on staff to assist its clients.

  • Our services are completely free

    As our service is free to clients, it gives our Social Work team the freedom to allow them to address any of the issues of concern clients raise with their lawyers. In practice, they are only limited by their our own Social Work knowledge, skills and work load capacities and the resources available in the community.

  • We’re compassionate and understand your situation

    Our Social Work team has an abundance of varied experience. They have gained unique insights and understanding into trauma and the long term impact of serious injury and illness and how this can affect every aspect of a person’s life and that of their loved ones.

Information for external social workers and health professionals

Our team have a range of programs and initiatives for social workers and health professionals to assist their daily practice and to help them understand how the legal system affects their clients

Learn more

Meet the team

The team takes a holistic approach. They work alongside your legal team and provide them with regular feedback on their work with you to ensure everyone is working together to your benefit.

Olga Gountras
Olga Gountras

National Manager of Social Work Services

Lorraine Troy
Lorraine Troy

Social Worker

Alexis Stonebridge
Alexis Stonebridge

NSW/ACT Manager of Social Work Services

Maggie Poole
Maggie Poole

QLD Manager of Social Work Services

What you can expect from us

If you choose to access assistance from our social work team via referral from your lawyer, you can expect that we'll listen with compassion and respect to understand your concerns. We'll then do our very best to address your concerns, recognising that sometimes there's no solution because of the nature, severity or complexity of the issue you are experiencing.

Our highly experienced team are located across the eastern states of Australia. Although we primarily provide assistance to clients in the states we're situated, we also regularly work across states to provide a national service to clients. Whoever you speak to from our team, it'll be a social worker with experience and expertise to assist you the best way that they can.

We're here to help. Make a legal enquiry now.

If you have a question, want some more information or would just like to speak to someone, make an enquiry now and we’ll be in touch with you as soon as possible.

Call us on 1800 555 777