You web browser may not be properly supported. To use this site and all its features we recommend using the latest versions of Chrome, Safari or Firefox

Have you been injured while using a tram, train or bus?

For so many of us, public transport is an essential part of our daily lives. But with every day comes an increase in the number of people using it. As a result of this growing congestion, more and more people are being injured while on trains, trams and buses.

Many people injured from public transport accidents are not aware of their legal rights to receive compensation.

What to do if you're injured on public transport

If you are injured on public transport, you should do the following things.

Your entitlements

Public transport is a service that many people rely on, and should be safe for all commuters. If you have been injured in a tram, train or bus accident though, you may be entitled to a range of benefits and compensation.

Compensation and benefits available to injured public transport users may include:

  • Loss of income

  • Medical expenses

  • Rehabilitation

  • Vocational training

  • Assistance returning to work

  • Cost of home and vehicle modifications

  • Household help

  • Childcare

  • Gardening services

We are the original No Win, No Fee* Motor vehicle accident lawyers

This means that if you don’t win, you don’t pay the fees for the work we do on your case.

Find out if you have a claim. It only takes 3 minutes.

Find out where you stand with an obligation free initial appointment with one of our lawyers. Answer a few simple questions today, and book your appointment now.

Depending on your injury, you may also be entitled to claim lump-sum damages for pain and suffering and loss of earnings if you can show that the accident was caused by the negligence or fault of another party.

Making a claim

You'll need to make a claim with the insurance company or regulatory body in your state.

Learn more about making a transport accident claim

We can help get you back on track

Many of our senior lawyers are highly experienced in managing public transport accident claims. By choosing an accredited lawyer with extensive experience, you can expect the highest quality legal services and the best possible results.

By working with us:

  • You'll know the range of benefits and lump sum compensation available

  • We'll guide you through the legal process and provide you with an estimate of when you might expect to receive compensation

  • We'll make you aware of the time limits applicable to your accident claim

  • We'll conduct investigations to ensure evidence is collected when it is fresh and available

  • We'll offer our No Win - No Fee* arrangement

  • You'll know the likelihood of success in your claim upfront.

Fees

Slater and Gordon's No Win - No Fee* arrangement is generally available for all public transport accident claims. This means you do not pay for professional fees unless your case is successful. If your case is successful, our fees are not a percentage of your compensation payout. Fees are agreed to upfront so there are no hidden or unexpected costs.

The No Win - No Fee* arrangement is designed to help those whose financial circumstances might otherwise deny them access to legal representation.

You will receive a document setting out the details of the No Win - No Fee* arrangement after your first appointment. You've not committed to anything until you sign and return the document to us. This is so you can take the time to understand your options and make a decision you're happy with.

Learn more about our fees

Latest blog posts

Know your rights if you’re using public or private transportation services whilst heading out t …

Summer is here, and there are plenty of reasons to enjoy a day out. This time of year is filled with festivals, weddings, and end-of-year work events that you’ll need to travel to. Whether you're driving, using public transport, or private transport to reach your destination, we want you to travel safely. Transport accidents are a leading cause of hospitalisations and deaths , and tragically in Victoria the road toll is the highest it’s been in 15 years. That’s why it’s important to both exercise extreme caution regardless of whether you’re a passenger or driver and be aware of what to do if you’re injured. We've sadly seen the impact motor vehicle accident injuries can have...

Know your rights if youre using public or private transportation services
Pedestrians make up a large number of road injuries

In April 2019, Juanita Carroll was on her way home from work in Seaford. She was trying to cross the road at traffic lights on Dandenong Road when she was struck by a car that failed to give way to her. I had the green pedestrian signal and was crossing the road, when the next minute a car was coming straight at me and failed to give way. It was a learner driver and her mother in the car. The car hit me causing me to drop to the ground. After the collision, Juanita had to undergo major surgery and had a metal plate, eight screws and metal rod inserted through her ankle to hold it together. Her wrists were injured when she landed on the ground. She still has bruising and experiences pain...

Slater and Gordon client Juanita Carroll was injured as a pedestrian
Your rights if you’re hit by an e-scooter or if you hit a pedestrian

Sharing the road or footpath with an e-scooter or e-bike is becoming an everyday experience for many Australians commuting to work or enjoying the outdoors on the weekend. According to recent Slater and Gordon research, conducted by Roy Morgan, more than half of Australian road users would prefer to have e-scooters off our roads, with half saying they should be banned from footpaths. The majority of road users (56 per cent) are against sharing the road with e-scooters and e-bikes, saying they are too dangerous for road use and should be for private use only. While half (50 per cent) of the survey respondents said e-scooter and e-bikes should not be allowed on footpaths. Your legal rights as...

Your rights when hit by an e scooter

We're here to help

Start your online claim check now. Or, if you have a question, get in touch with our Motor Vehicle Accident team