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Public Liability

Landlord negligence compensation

If you've been injured in a rental property, our public liability lawyers can help.

Rental property injury claims

There are millions of renters in Australia, and we all have the right to feel safe and secure at home.

Landlords have a duty of care to their tenants to ensure the rental property is safely maintained. If you’ve been injured in your rental, you may be able to claim compensation.

What you need to know

What types of landlord negligence can I claim for?

If you’ve been injured because your landlord failed to keep your rental safely maintained, you may be able to make a compensation claim.

Negligence examples include:

Content

  • Leaks

  • Structural defects

  • Cracked or broken flooring and stairs

Do I need a lawyer for renters’ compensation?

A rental injury lawyer can assess your situation and explain your options when it comes to compensation.

It can be important to speak to a lawyer if:

  • You’ve suffered a serious injury

  • Your landlord or insurers denies responsibility

  • You’re unsure if you have a claim

A lawyer knows how to gather the right evidence, deal with the insurer and push for a fair outcome.

While you focus on getting better, your lawyer can manage deadlines, negotiations and paperwork, and work to recover compensation for medical bills, lost income, pain and suffering and any help you now need at home.

Entitlements

Our experienced public liability lawyers can guide you through the process to help ensure you get your entitlements, including:

  • Medical and rehabilitation expenses (hospital fees, physiotherapy, psychology, occupational therapy)

  • Medications and medical equipment

  • Rehabilitation programs or pain management courses

  • Pain, suffering and loss of enjoyment of life

  • Care and assistance (support workers, personal care and household tasks)

Check if you have a Public Liability claim

It doesn’t hurt to ask. Find out if you’re eligible for a public liability claim in just 3 minutes.

What to expect

How we can help

Our experienced lawyers can guide you through every stage of a rental injury compensation claim. If needed, we can represent you in court and keep you informed throughout the process. We will also discuss your funding options clearly, in line with our costs and disclosure obligations.

Beyond our legal expertise, we have other ways to support you through this difficult time.

Free social work services

We understand that obtaining the correct legal entitlements is only one aspect of your journey after a life-changing incident. We know you need support, and we’re here to help provide it.

Appointments that suit you

We understand that there’ll be times when it will be hard to travel because of your injury. To make it easier, if you can’t get to one of our offices, we can meet with you over the phone or by video call or even visit you while you’re still in hospital.

We are the original No Win, No Fee* Public liability lawyers

This means that if you don’t win, you don’t pay the fees for the work we do on your case.

Frequently Asked Questions

Yes, a tenant may be able to claim compensation if they are injured because the landlord failed to keep the property reasonably safe. Typical cases involve hazards such as broken stairs, loose carpets, leaks or structural issues that were not properly repaired.

The usual steps include:

  • reporting the incident in writing

  •  getting medical treatment and records

  • gathering photos and witness details

  • seeking legal advice.

A lawyer can prepare the claim, deal with the landlord’s insurer and negotiate compensation, and if needed start court proceedings before time limits expire.

In most rental injury claims you need to show the landlord was negligent: they owed you a duty of care, breached it by failing to act reasonably, and that failure caused your injury. Evidence such as emails requesting repairs, inspection reports, photos and medical records is important.

Landlord negligence lawyers

Meet our team of experienced lawyers that can help you if you’ve been injured in your rental.

We're here to help

Start your online claim check now. Or, if you have a question, get in touch with our Public Liability Compensation team