Motor Vehicle Accidents
Has the TAC cut off your benefits? We can help.
In Victoria, the Transport Accident Commission (TAC) provides benefits and financial support to those injured in motor vehicle accidents.
Under Victoria’s no-fault scheme, this can take the form of income payments, medical expenses, rehabilitation services, and return-to-work support.
However, these benefits can be abruptly ceased, leaving you to foot the bill for costly treatment. Knowing your rights and how to challenge TAC decisions can help you get your benefits reinstated quickly so you can focus on your recovery.
The TAC believes your condition has improved and you no longer require treatment or support
New medical evidence emerges suggesting your injury is no longer related to the accident
The TAC argues that there’s insufficient evidence to support ongoing treatment or time off work
You’ve returned to work or study, and the TAC assumes you no longer need income or rehabilitation support
An Independent Medical Examiner (IME) has advised that further treatment isn’t reasonable or necessary
If your TAC benefits have been denied, stopped or reduced, it can put your recovery, livelihood, and future at risk. Understanding why it happened, and what support you are still entitled to, isn’t always straightforward.
A motor vehicle accident lawyer who understands the TAC system can review your claim, challenge unfair decisions, and help you access additional benefits through a common law claim, such as compensation for pain and suffering.
Having the right legal support in your corner helps give you the best chance of getting your benefits and securing the full entitlements you are entitled to under the law.
This means that if you don’t win, you don’t pay the fees for the work we do on your case.
Let our legal teams assist you with getting your benefits and securing the full entitlements you are entitled to under the law.
Medical and treatment costs (physiotherapy, psychology, etc.)
Weekly income support payments
Travel and accommodation support for medical appointments
Home help or attendant care services
Rehabilitation or return-to-work programs
Medication and medical equipment costs
A rejected TAC claim can feel devastating, but it doesn’t mean your claim is over. There are several ways to challenge or review the decision to get the support you need.
Our expert motor vehicle accident lawyers can help you understand why your TAC claim was denied and work with you to help build the strongest case possible to challenge the TAC’s decision. Getting legal advice early helps give you the best chance of success.
If the TAC has denied or significantly reduced your benefits, you have three options moving forward:
If your benefits have been denied, you can request an informal review. This review is handled by a TAC Review Officer who is independent from the team that made the original decision.
While the review is free, it’s important to remember that since these officers are employed by the TAC, they may not always have your best interests at heart.
If you disagree with a TAC decision, there’s a formal dispute resolution process designed to resolve issues without going to court. It was developed by the TAC, the Law Institute of Victoria (LIV), and the Australian Lawyers Alliance (ALA) to make the process faster and less complex.
It’s important to know that you only have 12 months from the date of the TAC’s decision to lodge a dispute resolution application, and that a lawyer is required to take part in this process.
We’ll guide you through each step, help protect your interests, and work aiming to achieve the best possible outcome for you. If your dispute resolution application is successful at this stage, you won’t pay any legal fees.
You can apply to the Victorian Civil and Administrative Tribunal (VCAT) if you’re not satisfied with the outcome of a TAC review or dispute resolution process.
VCAT reviews can be complex, and the TAC will be represented by a lawyer. Having your own legal support helps to give you the best chance of presenting a strong case and achieving a fair outcome. We can guide you through the process and advocate on your behalf to ensure you meet all the deadlines.
We understand that every TAC claim is unique, and it can feel overwhelming to navigate the legal system alone. That’s why our dedicated legal team is here to support you, helping you understand the complexities of the TAC and motor vehicle insurance law.
If your injury makes travel difficult, we can arrange phone or video consultations, or even visit you in the hospital.
With the help of our team, including a lawyer of your choosing and highly trained legal assistants, we’ll guide you through each step of the process and work hard to help secure the best possible outcome for you.
We understand that obtaining the correct legal entitlements is only one aspect of your journey after a life-changing incident. We know you need support, and we’re here to help provide it.
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My experience has been amazing dealing with a TAC claim represented by Slater and Gordon. Jess Lyon and Trina Richardson were very supportive throughout my journey. They were an absolute pleasure to deal with and the result of the claim was handled in a proffessional manner. I recommend Slater and Gordon to anyone needing legal help or advice.
Thank you SO MUCH, Ahmed and Naomi!! For my TAC claim. All the best! Regards Samantha
I have just spent the last two years dealing with the TAC over an accident that wasn’t my fault. I engaged Slater and Gordon Lawyers to help me. It was at this point I was introduced to Ahmed Pervaz. Ahmed not only showed compassion but a high level of professionalism. We finally resolved my situation and I’m certain we would not have got the same resolve had it not have been for Ahmed and all the advice and support he gave. I formed a friendship out of a bad situation and I want to thank the Slater and Gordon team but in particular Ahmed. I wish you all the best for everything you do in the future and from my whole family, thank you so much Ahmed.
Cannot recommend Emily and Jessica enough! After years of delaying a TAC compensation claim due to fear of stress and the process being too difficult; I couldn't be happier to have finally gone through with it. They made every step of the way easy to understand and still showed compassion and care for my circumstances. Extremely impressed with their passion and dedication to their work!
Very satisfied with Slater and Gordans professionalism, in particular Emily Rutherford -whom has always communicated clearly, straight to the point, and gone above and beyond to strengthen my case. I have dealt with other solicitor firms before, and Emily has represented slater and gordan in a positive manner that has outshined other firms i've dealt with like night and day. Out of all the professionals i've had to deal with in my Tac injury claim, Emily has been the only individual that has done there job in an exemplary manner making the process much easier and straight forward, and I appreciate it so much I had to make a review, as when poor workmanship is normally highlighted in reviews, so should outstanding work be recognized.
I would like to say a special thank you to Emily, Rebecca and Jessica at Slater and Gordon in Werribee for all your hard work, patience, professionalism, empathy, support, kindness and guidance over the years representing me in my case. You all went above and beyond representing my case and supporting me every step of the way.I actually found Slater and Gordon by accident while I was trying to call TAC. It was the best mistake I have ever done.I usually try to avoid lawyers as it is a daunting thought after experiencing a car crash. And I had little knowledge of TAC/Slater and Gordon until I spoke with Emily.Emily gave me clear understanding from the start of what the process was, expectations of the process and was so professional and empathetic. She did regular follow ups via email/text message/call to see how I was doing throughout the process.You all made this a stress free and really supportive experience.I highly recommend Emily, Rebecca and Jessica and could not praise them enough. They will support you and your case in the best possible way and make this journey for you stress free with a full understanding every step of the way.Communication was always open and I was supported in the best possible way. . I am truly grateful and thankful to have received your assistance, guidance and unwavering support through this journey and wish you all continued success.Warm Regards,Miria Wairua.
When you work with us, you’ll have your own team of legal experts looking after your case. Experienced and always working for your success, they will work closely with you to achieve the best outcome possible.
Start your online claim check now. Or, if you have a question, get in touch with our Motor Vehicle Accident team