You web browser may not be properly supported. To use this site and all its features we recommend using the latest versions of Chrome, Safari or Firefox


In a digital world; portable laptops, tablets and smartphones mean an employee can work from almost anywhere at anytime. More employers are expecting their employees to remain constantly connected to work outside of normal hours – putting the mental health of staff at risk.

Employees can feel guilty for switching off their devices linked to work emails, worried that an issue may come up that needs their immediate attention. This has had the effect of shattering the traditional working hours that helped separate home and family life. Even if the employee is not sitting at a computer, a notification on a smartphone alerting them to a new work email takes them back into 'office mode' – making it harder to relax and spend quality time with friends and family.

When workers lose control over their workload they become at risk of suffering a stress-related concern. This may lead them to lodge a compensation claim alleging that they have become stressed from an excessive, unfair workload or from unreasonable expectations or pressures from their employer.

Employers who create systems where employees can access work databases and emails from any location are reaping the benefits of free labour, and the respectful employees who check their work emails at home are providing it.

So, while the rising use of laptops, tablets and smartphones has created freedom, they become a problem when employees feel pressured to send work emails after hours or when they feel they need to prove their dedication.

Both managers and employees can watch out for signs of stress in their colleagues, which could include increased absenteeism, changes in mood, irritability, reduced productivity, becoming withdrawn or conflicting with others.

Employers can prevent stress-type concerns from an excessive workload by promoting work-life balance as a healthy lifestyle, making sure that staff aren’t pressured into working overtime and ensuring the job fits well with other life demands.

Flexible working arrangements like flexitime, part-time work and job sharing can go a long way towards creating a culture of flexibility, while confidential counselling services can offer staff support when they need it most.

beyondblue's Heads Up resource offers advice to both employers and employees on achieving the best possible mental health in the workplace.

The contents of this blog post are considered accurate as at the date of publication. However the applicable laws may be subject to change, thereby affecting the accuracy of the article. The information contained in this blog post is of a general nature only and is not specific to anyone’s personal circumstances. Please seek legal advice before acting on any of the information contained in this post.

Related blog posts

Know your rights if you’re working in heat this summer

The Australian sun is famous for its beauty and danger, and this summer is no different with reports from the Bureau of Meteorology forecasting a sweltering season ahead. For workers spending their days in the hot summer sun, it can be incredibly hazardous and cause serious harm. If you’ll be working in the heat this summer, your employer has a duty of care to keep your workplace safe from heat-related risks. There’s no single temperature that is considered extreme or unsafe, as various factors contribute to an unsafe working environment. According to Safe Work Australia, the following factors are considered when determining extreme heat: As temperature rise, so does the risk. In fact,...

Know your rights if youre working in heat this summer
Ensure you get all of your entitlements as a casual worker over summer

This time of year is a busy time for workers, especially in spaces such as retail and hospitality. With the 12th consecutive interest rate rise by the RBA; we understand the pressures many may be facing due to the cost-of-living. It makes sense that many would be considering undertaking a second job over the busy period to earn some extra cash to keep up. While you might want to pick up the extra shifts it’s important to check you’re getting properly compensated and know your entitlements. Many people may become a ‘Christmas casual’ over the break. If you are working as a casual, then you’re entitled to be paid a ‘casual loading’. Casual loading is an extra payment made on...

Ensure you get all of your entitlements as a casual worker over summer
Psychosocial Hazards In The Workplace – Protecting Workers From Developing Work-Related Stress …

A psychosocial hazard in the workplace is anything that could cause psychological or mental harm in the course of employment, which will often be factors in the management or design of work. The Occupational Health and Safety Act 2004 (“OHS Act”) requires employers to provide and maintain a working environment that is safe and without risks to health, and this extends to risks to psychological health (so far as is reasonably practicable to do so). This requirement includes, employers providing and maintaining safe systems of work, consulting regularly with employees in regard to health and safety matters, monitoring the conditions of the workplace and monitoring employee health.

Psychosocial Hazards In The Workplace

We're here to help

Start your online claim check now. Or, if you have a question, get in touch with our team.