You web browser may not be properly supported. To use this site and all its features we recommend using the latest versions of Chrome, Safari or Firefox

Shutterstock 758438593

A doctor, just like other professionals, owes you duty of care when you receive medical treatment. When this duty of care is breached, you can suffer physical and psychological harm which can give rise to a claim for compensation.

Medical regulators also have a responsibility to ensure that the general public is being protected, in particular, in circumstances where there are reports of multiple or serious complaints against a health professional.

Maria’s story

When Maria Robertson* went to the Croydon Day Surgery for a procedure, she expected that she’d be treated by competent medical professionals. So when she saw in the media months later that there had been a wave of women contracting Hepatitis C at the Croydon Day Surgery, she felt disbelief.

As a result Maria undertook testing for Hepatitis C and was subsequently diagnosed with the virus. Maria was then treated for the virus, in an effort to cure her. Throughout the treatment, she couldn’t quite shake the feeling that what had happened to her was unfair and had to be prevented from happening again.

Maria joined 60 other women in a class action run by Slater and Gordon Lawyers seeking damages for their pain and suffering, medical and out-of-pocket expenses, and economic losses, from Croydon Hospital Pty Ltd (the corporate entity of the Croydon Day Surgery), Dr Mark Schulberg, the proprietor of the clinic, and the Australian Health Practitioner Regulation Agency, the successor in law to the Medical Practitioners Board of Victoria, which was responsible for the registration and regulation of doctors in Victoria during the relevant period.

The class action is believed to be the first time that a personal injury class action was lodged against a medical regulator in Australia. The class action settled for $13.75 million.

Slater and Gordon is passionate about helping women like Maria and is currently investigating a class action against Dr Gayed and the New South Wales medical regulators to assist women who have suffered physical or psychological harm following treatment from Dr Gayed.

New report raises concerns

In November 2018, Gail Furness released a report regarding the conduct of the New South Wales Medical Council and New South Wales Medical Board, in response to complaints made about former gyaecologist and obstetrician, Dr Emil Gayed. For the experienced litigators at Slater and Gordon Lawyers, the report raised concerns about the conduct of the medical regulators.

Andrew Baker, Practice Group Leader, who worked to secure the settlement in the Hepatitis C class action and is currently leading the team investigating a potential claim against New South Wales medical regulators and Dr Gayed, said

In a situation like this where there are more than 40 complaints against one doctor, it is important to investigate the misconduct of the doctor involved, but this situation also raises serious questions around our system of regulation and oversight of the healthcare profession. What we have heard from the women affected is that complaints weren’t addressed and questionable conduct was ignored, or not followed up, and the result has been life-changing for some of Dr Gayed’s former patients.

Register your details

If you or anyone who you know was a patient of Dr Gayed, our experienced class actions team may be able to assist. You can register your contact details here or you can contact us on medicalregulatorclaims@slatergordon.com.au or (03) 9602 6840 for a free consultation about your rights.

Article written by Hannah Lewis and Laura Nigro.

* Name changed to protect the identity of the victim.

No Win No Fee

We offer a No Win, No Fee* arrangement. This means that if you don’t win, you don’t pay the fees for the work we do on your case!

The contents of this blog post are considered accurate as at the date of publication. However the applicable laws may be subject to change, thereby affecting the accuracy of the article. The information contained in this blog post is of a general nature only and is not specific to anyone’s personal circumstances. Please seek legal advice before acting on any of the information contained in this post.

Related blog posts

Endometriosis misdiagnosis and surgery malpractice

Many Australian women and girls experience ongoing pain and face a multitude of barriers in getting the right medical support. The Bridging the Pain Gap report found that 90% of respondents experience pain for more than a year, with more than half of women living with pain daily.   There are many reasons why women and girls continue to experience untreated pain, sometimes for as long as decade before appropriate diagnosis. Unfortunately, this report found that women’s pain is often dismissed by healthcare workers with 71% of respondents saying they were “ignored, dismissed or had their pain minimised by health professionals.” Gendered bias and sexism currently exist within medical...

A woman suffer from endometriosis pain
Understanding medical negligence: Common causes and your rights

In Australia, medical negligence results in up to 18,000 deaths and more than 50,000 permanent injuries annually. Sadly, many of these cases are entirely preventable and occur during non-invasive, routine medical procedures. But what exactly is medical negligence, and what should you do if you believe you’re one of the 140,000 diagnostic errors reported each year?It's helpful to understand your rights and entitlements to help you take your next steps on the road to recovery. Medical negligence occurs when the care provided by a healthcare professional falls below the reasonably expected standard. This can include errors in diagnosis, treatment, or aftercare. Unfortunately, in 2022 alone,...

Medical setting common medical law claims
What to do after a cancer misdiagnosis

Sadly, cancer rates are rising rapidly in Australia. In 2000, there were 88,000 cases, but by 2023, that number had nearly doubled to 165,000, even though the population only grew by about a third. Experts predict this could exceed 200,000 yearly cases within the next decade. Unfortunately, as cases rise, misdiagnoses are becoming more common, often delaying crucial treatment. For instance, a 2015 study found that hepatoid adenocarcinoma (HAC), a form of lung cancer, had a misdiagnosis rate of over 30%.With the staggering increase in cancer cases, the likelihood of misdiagnosis has also grown, making it important to understand the steps to take if you find yourself in the same situation. A...

Medical negligence cancer misdiagnosis