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Ride share and food delivery workers aren't classified as employees

The work conditions and safety of ride share and food delivery workers has been under scrutiny recently, after a number of these workers were seriously injured or killed while on the job. But because they’re not classified as employees many do not get the protections and benefits other employees do.

No paid sick leave

Ride share and food delivery workers can be financially disadvantaged if they have to take time off because of injury or illness

No guaranteed access to workers' compensation insurance

Ride share and food delivery workers may be left out of pocket for medical fees and won't get compensation for loss of wages if they can't work because of injury or illness

No automatic super contributions

Ride share and food delivery workers may have less savings at retirement

Slater and Gordon research by Kantar Australia spoke to 250 ride share and food delivery workers and found...

Two thirds (65 per cent) of food delivery workers are concerned about their safety when working.

Motorcyclists are the most concerned, with 84 per cent worried about their own safety while 71 per cent of cyclists said the same.

59 per cent of food delivery riders said they were worried about injuring themselves or becoming ill as a result of the work they do.

Seventy per cent of ride share drivers have worked while sick or injured or know a colleague who has. And 64 per cent of delivery riders said the same.

Sixty-two per cent of 18-29 year old rideshare and food delivery workers have worked, or know a colleague who has worked while sick or injured.

Seventy-one per cent of motorcyclist food delivery drivers said they had worked while sick or injured or knew a colleague that had. Sixty-five per cent said it was very serious and they needed medical treatment or it was slightly serious and they could have benefited from medical treatment.

Nearly half (45 per cent) of migrant ride share and food delivery workers didn’t know they would not receive workers’ compensation insurance when they signed up to gig economy work.

This is compared to 28 per cent of Australian workers who said they did not know they would not receive workers’ compensation either.

More than one third (39 per cent) of ride share and food delivery workers (Australian and migrant backgrounds) aged 18-29 years old didn’t know they would not receive workers’ compensation. While 40 per cent of 30-39 year olds didn’t know and 28 per cent of workers aged 40 and up didn’t know they would not receive workers’ compensation.

More than half (52 per cent) of food delivery and ride share workers said they were not provided with safety training or thorough safety advice before they started working with gig economy platforms.

Fourteen per cent of workers said they received no safety training and 38 per cent said they were not provided with thorough safety advice before starting the job.

Twenty-one per cent of ride share drivers said they did not receive any sort of training or advice before starting the work. And 43 per cent said they received advice but nothing thorough.

Ten per cent of food delivery riders said they did not receive any sort of training or advice before starting the work. And 36 per cent said they received advice but nothing thorough.

More than half (55 per cent) of migrant ride share and food delivery workers said they could not afford time off work to recover if injured on the roads, compared to just 25 per cent of Australian workers.

Fifty-nine per cent of migrant workers said they would not be able to afford the medical costs following an injury, compared to 27 per cent of Australian workers.

A third of migrant gig workers (33 per cent) did not know they would not receive automatic super contributions from their employer, when they signed up for the work.

Half (48 per cent) of young ride share and food delivery workers aged 18-29 years old, said they could not afford time off work if injured.

Half (47 per cent) of 18-29 years olds also said they couldn’t afford the medical costs if injured.

More than a third (37 per cent) of migrant ride share and food delivery workers did not know whether their family would be supported with compensation or not if they were injured or unable to work as a result of a road accident, when they signed up for ride share or food delivery work.

This was compared to 18 per cent of Australian workers who did not know either, according to Slater and Gordon research, conducted by Kantar Australia. Thirty-two per cent of migrants were concerned about a lack of compensation available if injured, compared to just 18 per cent of Australians.

Ride share and food delivery workers from migrant backgrounds are more concerned with having a road accident (53 per cent) than Australian workers (39 per cent workers).

Migrant workers were more stressed (38 per cent) about the rating systems and targets set for them to meet by the companies they work for, compared to 28 per cent of Australian workers.

Half (48 per cent) of migrant workers said they were concerned about exposure to infectious diseases like COVID-19, compared to 32 per cent of Australians.

More than half (54 per cent) of ride share drivers, from migrant and Australian backgrounds, were worried about infectious diseases such as COVID-19. Food delivery drivers, from migrant and Australian backgrounds, were more stressed about the rating system and targets within the apps (36 per cent) than ride share drivers (26 per cent).

Half (50 per cent) of ride share and food delivery workers are concerned about an assault taking place while working, including 34 per cent in the vehicle and 25 per cent at a premises.

Sixty per cent of workers are concerned about their health and safety on a regular basis (responding always or often).

Fifty-two per cent of motorcycle riders said they were concerned about an assault while picking up or dropping off food.

Forty-six per cent of ride share drivers were concerned about being assaulted at work, compared to 37 per cent of food delivery workers.

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