I specialise in Superannuation Disability Insurance claims.
I worked at Centrelink for 20 years as a claims assessor, assessing Unemployment and Sickness Benefit claims. In 2000 I commenced work in Superannuation where I was involved in claims administration for Death, TPD and Income Protection (IP) claims.
I moved to ‘the dark side’ because I am passionate about achieving a positive outcome for my clients, something that is much more difficult to achieve as a claims assessor. I find what I do now much more rewarding.
I speak to clients in language they understand. Because of my previous experience, I can explain the claims process and provide insight into how a claims assessor thinks and what they look for.