We can help you contest your insurer's decision
If you're suffering through circumstances that require you to call upon your insurance policy, the last thing you want is for your insurer to reject your claim or otherwise make a decision that negatively impacts you.
We can help you dispute decisions made by your insurer across all types of insurance, including:
- Property insurance
- Business insurance
- Sickness and accident insurance
- Life insurance.
Total and Permanent Disability (TPD), income protection and trauma claims
For more information on how we can assist you in these areas, visit superannuation and insurance claims.
Why was my claim rejected?
Generally, insurers give one of four reasons for rejecting claims:
You have a duty to disclose relevant information when you take out an insurance policy or when you renew it. If you did not provide accurate or comprehensive information at the requisite time, your insurer may be able to reject your claim.
Due to certain clauses in your policy, your insurer may claim that the provisions do not cover your loss, damage or injury.
If your insurer believes you have acted fraudulently in some way, they may cite fraud as the reason for rejecting your claim.
If your insurer cancelled your policy in the middle of the period of cover, this might be in response to additional information provided by you that increased their risk to an unacceptable level. Another reason could be that you have failed to pay the premium for the policy. For this reason, it's critical to keep an eye on your payments, even if you have set up a direct debit to deal with them.
Have a firm as big as the insurer on your side
Insurers are large and complex organisations, so it helps to have the support and resources of one of Australia's largest consumer law firms behind you when disputing their decisions.
As experienced insurance lawyers, we have an extensive understanding of the tactics which insurers use to reject claims or make decisions that adversely affect you. We can help you understand the terms in your policy and fight to get you the compensation you're entitled to.
We're experts in the domain of disputing insurer's decisions, and have refined our systems and processes over many decades to make cases more efficient and cost-effective. It's one of many ways in which we minimise the amount of stress you go through.
- Advise you on whether you have a valid insurance claim
- Lodge a dispute with the insurer against a decision they've made, including a policy being cancelled or an insurance claim being rejected
- Represent you in Court if the claim is not paid in full.
Get the payout you deserve, speak to us today
We understand the impact a rejected claim or poor insurer decision can have on your livelihood, so we work tirelessly to pursue your claim and get the best possible result for you. By working with our friendly, professional and understanding team , you may be able to have a decision reversed and receive the payout you deserve. Contact us today.