Please select your location to view information that is specific to you.
Frozen Berries Product Recall
In February 2015, Patties Foods Ltd announced the recall of packs of Nanna’s Frozen Mixed Berries and Creative Gourmet Mixed Berries sold since October 2014.
A quality and safety testing process is currently underway, however, those affected by the product recall may be entitled to compensation.
The Australian Consumer Law regulates matters concerning the safety and quality of goods sold within Australia, and treats the local distributors of imported goods as though they were the manufacturers of their products. In this way, companies that sell consumer products in Australia, whether local or imported, can be held responsible for the quality of the goods they trade in.
If you would like to receive more information about the impact of the product recall, please contact our office on 1800 555 777, or complete the enquiry form below.
What to do if you think you might be affected
If you think you might have consumed the frozen berry products in question and might be affected, the most important thing to do is to seek professional help.
If you still have invoices or receipts from when you purchased the berries, it’s important to keep them safe. Similarly, if you have any details of when you consumed the berries (such as notes or even photos or videos), it is a good idea to make sure you hold on to these.
If you don’t still have access to these kinds of records, it’s worthwhile to take some time to write down as much as you can remember about when you purchased and consumed the berries now – these kinds of details tend to become harder to recall as time passes.
Authorities have stated that consumers should dispose of any unused affected frozen berries as soon as possible. If you consumed any affected berries and still have a partially-unused pack in your freezer, it may be a good idea to take detailed photos of the pack before disposing of it.
Due to advertising restrictions in some states we are prohibited in publishing further information about some of these cases and the legal services and assistance we provide. We are able to provide further information when specifically requested. If you would like to receive more information please call Slater and Gordon at 1800 555 777 or make an online enquiry below.