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Two People At Desk Reseized Blog

Have you ever called your lawyers office, only to be greeted by their legal assistant? Whilst at times considered a gate-keeper to the lawyer, the role of a legal assistant is a critical part of your case, working closely with your lawyer to deliver you the best outcome possible.

In this article we provide an overview of the role of a legal assistant and what you can expect them to be doing as part of the expert legal team working on your case.

A Legal Assistant may be the first person you interact with following your initial enquiry

In many circumstances, the legal assistant may be the first person from your legal team that you interact with after booking an appointment. Depending on how quickly your appointment occurs, they will likely give you a call to confirm your appointment, ensure that the booking time is suitable, ensure you have all the information you need to attend the appointment and they may even ask a couple of preliminary questions to assist the lawyer prepare for your appointment.

Where possible, your legal assistant will also meet you at your first appointment to introduce themselves to you and introduce you to the Lawyer who will be working on your case. Your Lawyer and Legal Assistant will work together closely together on your case, and it’s important you have an opportunity to meet them where suitable.

Preparing your case is a team effort

Your legal assistant will take the time to fully understand you and your case, so that they can provide tailored support that’s right for you. Just like our Lawyers, they are passionate about the law, social justice and achieving positive results for our clients.

A significant component of the day-to-day role of a legal assistant is to assist your Lawyer in preparing your case, so your Lawyer can focus on the developing the right legal strategy to fit your circumstances and negotiating with the other party.

This includes collating information relevant to your case, such as insurer details and witness reports, and communicating with other parties such as barristers and the Court. This could include booking appointments on your behalf, obtaining reports from key experts and more. They will also assist your lawyer in drafting relevant documents and ensuring any documentation is prepared any ready for key events such as mediation conferences or appointments with you.

The other important person the legal assistant will liaise with regularly is – you. They will often be your first point of call to provide you with regular updates on the progress of your case, answer any questions or concerns you may have and arrange meetings with your lawyer when required.

Still have questions?

If you haven’t met the legal assistant working on your case, or are simply curious to know a little more about them, you should ask next time you speak with your legal team. You may just discover that there’s more people than you realise committed to achieving a positive outcome for you.

We're here to help. Make an enquiry now.

If you have a question, want some more information or would just like to speak to someone, make an enquiry now and we’ll be in touch with you as soon as possible.

Call us on 1800 444 141